Pay My Congestion Charge


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Phone Congestion Charge Number 0843 455 2355.

How to pay or contact the London Congestion Charge managed by Transport for London..

The London Congestion Charge is a fee administered by Transport for London (TfL).

Congestion Charge Sign

It was introduced to help deal with large amounts of traffic in central London by charging people for driving in the area. Please find some facts and figures on the London Congestion Charge below. If you have further questions phone the Congestion Charge number on 0843 455 2355.

The standard rate for the London Congestion Charge is £11.60 per day. The charge is enforced Monday to Friday between 07:00 and 18:00. The congestion zone covers a wide area between the edge of Hyde Park all the way over to Whitechapel.

Comprehensive maps and a search facility are available on the Congestion Charge website to help motorists work out if they will be driving through the congestion zone. You are looking for this sign. Use this page to check if a building is within the zone.

Congestion Charge Phone Number 0843 455 2355.

Discounts are available for the following people and vehicles:

  • Residents of the congestion zone.
  • Blue Badge holders.
  • Accredited breakdown vehicles.
  • Vehicles with nine or more seats.
  • Vehicles running with Ultra Low Emissions.
  • Motor Tricycles.
  • Roadside Recovery Vehicles.

If you are eligible for a discount, you must preregister with TfL. Discounts vary according to circumstances.

Exemptions are available for a range of vehicles, including:

  • Two-wheeled motorbikes.
  • Vehicles belonging to any of the emergency services or which are owned by the NHS and exempt from vehicle tax.
  • Vehicles with a disabled taxation class.
  • Taxis and Private Hire vehicles which are registered with London Taxi and Private Hire.
  • Vehicles belonging to the armed forces.
  • Vehicles belonging to the Royal Parks Authority.

To check whether your vehicle meets discount or exemption requirements, please phone the Congestion Charge number on 0843 455 2355.

Congestion Charge Auto Pay is a convenient way to pay the charge and avoid penalties. As an added incentive those who Auto Pay receive a daily discount of £1. Application forms are available from the TfL website. If you forget to pay the London Congestion Charge, you will be sent a Penalty Charge Notice. The charge is payable within 28 days and set at £130. This fee is reduced to £65 if paid within 14 days. If you do not pay the charge in time, the fee is doubled to £195, with a further 14 days given to pay the full amount. You can apply to have the charge rejected if you think it has been given in error.

Congestion Charge Number

For further information phone the Congestion Charge number on 0843 455 2355 and ask for help, the map below shows the area in central London where the congestion charge applies. Click here to download a pdf map. If you have entered the congestion charge area and need to make a payment you can access the Transport to London online payment here. To register for Congestion Charging Auto Pay download the form and send it back to Congestion Charging, PO Box 4819, Worthing, BN11 9RJ.


The congestion charge for London.

To drive a vehicle within the charging zone between 07:00 and 18:00, Monday to Friday, you have to pay an £11.50 charge.

There are several available ways to pay this charge:

One way is to call the pay congestion charge number.
The number is as follows: UK: 0843 455 2355.
International: +44 843 455 2355.
Textphone: 020 7649 9123.
(if you are hearing impaired).

The phone lines are open:
Monday to Friday: 08:00 to 22:00.
Saturday: 09:00 to 15:00.
Sunday: Closed.

Another payment method is via SMS. This can only be used on the same day you send the message.

Many newsagents, petrol stations and convenience stores allow you to pay the charge in cash. Look for the Congestion Charging sign or the PayPoint Logo.

You can also pay from the Transport of London’s website. Make sure to have your vehicle registration number ready, as you will need this.

A network of cameras reads the registration plates of the vehicles passing, and the number is checked against a database of those who paid the congestion charge.

The photographic image of your vehicle is wiped from the database as soon as it has been found to belong to either a vehicle that has paid the charge, one that is exempt, or one that is registered for a 100% discount.

Payment Line 0843 455 2355.

  • Those that run on alternative fuel The vehicle
    has to meet strict criteria for emissions.

Vehicles that qualify for the 100% discount:

  • Electrically propelled vehicles.
  • Motor tricycles.
  • Motorcycles and bicycles.
  • Zipcar – the charge is included.

Don’t forget to pay, If you do you can call the pay congestion charge number and pay before midnight of the day you were within the zone. If no charge has been paid by midnight the same day, you will have to pay a penalty charge.

Penalty Charge

If you do receive a penalty charge notice, you have 28 days to either contest it or pay it. If you decide to challenge the penalty charge, you can do this either online or in writing.

This is the map of the area covered by the congestion charge.

I do not want to call the pay congestion charge number every time, you can also sign up for Autopay. This is a good option for those who travel within the zone fairly often, as it costs £1 less.

More payment methods are available. Does your car meet the Euro emission standards, you can check here or pay the charges